Legal & Compliance

Privacy Policy

Transparency and trust are the foundation of our global partnerships. This document outlines how Winall Paper collects, uses, and protects your data while providing premium OEM/ODM tissue manufacturing services.

Last Updated: October 24, 2023

1. Introduction

Winall Paper ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy policy informs you about how we look after your personal data when you visit our website or engage with our B2B manufacturing services, and tells you about your privacy rights and how the law protects you.

This policy applies to all information collected through our website, direct inquiries (via email, WhatsApp, WeChat), and during the fulfillment of OEM/ODM contracts.

2. Information We Collect

As a B2B manufacturer, we primarily collect business-related information necessary to facilitate trade, customization, and logistics. We may collect, use, store, and transfer the following kinds of personal data:

  • Identity Data Name, job title, and company verification details required for trade compliance.
  • Contact Data Business email address, phone numbers, and shipping/billing addresses.
  • Transaction Data Details about payments, OEM specifications, packaging designs, and order history.
  • Technical Data IP address, browser type, and usage data collected via cookies to improve site performance.

3. How We Use Your Data

We only use your data to fulfill our business obligations and improve our manufacturing services. Key usage scenarios include:

  • • Order Processing: Managing custom tissue production, packaging design approvals, and financial transactions.
  • • Logistics Coordination: Arranging DDP (Delivered Duty Paid) services for North American clients and handling customs clearance documentation.
  • • Client Communication: Sending samples, production updates, and responding to inquiries via email or instant messaging.
  • • Marketing: With your consent, we may send updates about new production capabilities or material innovations (e.g., bamboo pulp options).

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees, agents, contractors, and other third parties who have a business need to know (e.g., freight forwarders). They will only process your personal data on our instructions and are subject to a duty of confidentiality.

5. Your Legal Rights (GDPR)

Under data protection laws, you have specific rights regarding your personal data:

Right to Access Request a copy of the personal data we hold about you.
Right to Correction Request correction of incomplete or inaccurate data we hold about you.
Right to Erasure Request us to delete or remove personal data where there is no good reason for us continuing to process it.
Right to Object Object to processing of your personal data for direct marketing purposes.

6. Cookie Policy

Our website uses cookies to distinguish you from other users. This helps us to provide you with a good experience when you browse our website and allows us to improve our site structure. We use analytical cookies to understand visitor volume and usage patterns. You can set your browser to refuse all or some browser cookies, though this may impact the functionality of certain site features.

7. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically.

Contact Us for Privacy Concerns

If you have any questions about this privacy policy or wish to exercise your legal rights, please contact our Data Privacy Officer.

Address

Building 1, No. 17 Jinbu Road,
Zhongtang Town, Dongguan, China

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